RETURNS & EXCHANGES

We want you to love our pants, but sometimes it takes a while to find the right fit. Whether you want it tighter, looser, or just different, here's our return + exchange policy so you can be happier than ever in our pants.

HOLIDAY RETURN POLICY

  1. Anything* bought between November 1st and December 24th is eligible for a return or exchange until January 15th. 
  2. *Last Chance can be returned or exchanged for store credit in the form of an electronic gift card, provided the item is unworn with tags attached.
  3. Please visit this link to generate a gift receipt. 
  4. Refunds may only be issued to the credit card or PayPal account used to make the original purchase.

THE HIGHLIGHTS

  1. Regular priced items can be returned or exchanged within 30 days from the date of shipment, provided the item is unworn with tags attached and accompanied by an invoice.
  2. *Last Chance can be returned or exchanged for store credit in the form of an electronic gift card, provided the item is unworn with tags attached.
  3. Refunds may only be issued to the credit card or PayPal account used to make the original purchase.
  4. All returns and exchanges are assessed on a case by case basis. Only items that have been purchased directly from DUER can be returned to us. (no third party retailer returns)

LAST CHANCE EXCHANGES

  1. Sale items can be exchanged or returned for store credit in the form of an electronic gift card, provided the item is unworn with tags attached.
  2. These items are no longer coming back in stock, so once they are gone, they're gone.

Still have questions? View our knowledge base here

Note: Staff Prodeals are not eligible for returns and exchanges.

Frequently Asked Questions