How it works

  • Join

    Join the rewards program and start earning

  • Earn Points

    Earn points every time you shop.

  • Redeem

    Redeem Points for Exclusive discounts.

Ways to Earn Points

ONGOING OFFERS

ONE TIME OFFERS

How to redeem your points

It’s easy! During checkout you’ll have the option to apply your points to your purchase in just one click.

  • 100 points =

  • $10 DUER DOLLARS

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Refer a Friend

Give $20. Get $20.

Give your friends $20 off their first order and get $20 for each successful referral

Start Referring now

Terms and Conditions apply

FAQS

  • How do I sign up?
    To sign up, simply click the SIGN UP button and follow the prompts. Once you’re registered with DUER, you’ll be earning points in no time.
  • How do I earn points?
    Every $1 spent at DUER will earn you 1 point. Visit the DUER Rewards page for a list of all the ways to earn points. You can earn points by completing one time only actions as well as earn points on an ongoing basis.
  • Will my past purchases count?
    Any points you had form our previous Referral Program are still on your account. Plus, any purchased made from DUER Rewards launch on March 1st 12am PST 2019 will earn you points. So, don't worry, just create an account and your points will be there waiting for you!
  • How do I redeem my points?
    Not only can you easily see how many points you have during the checkout process, but you can spend them at the same time, even on sale items! Simply slide the points bar to match up with the amount you’d like to redeem and you’re all set! You can also redeem your points in-store at our Vancouver and Toronto locations.

    Every 100 points = $10 DUER Dollars.
  • What happens if I make a return? Do I still keep my points?
    If you make a return on any of your purchases, you lose the points associated with that purchase. Basically if you do a return it’s as if you never made that purchase at all.

    If you redeem your points and so have a points balance of 0 before making a return, you will go into a negative points balance.
  • Can I combine my points from multiple accounts into a single account?
    At this time we are unable to combine points from multiple accounts. We suggest using one email for your DUER Rewards account. This ensures that all your points are in one place and you are correctly credited for everything you do.
  • How can I check my current balance?
    You can keep track of how many points you’ve earned by logging into your account (or creating an account) and visiting our DUER Rewards page.
  • Does it cost anything to sign up or be a member?
    Nope! The program is completely free of charge and you can deactivate your account whenever you’d like (although we hope you never do).
  • Does every purchase earn points?
    Once you have your account set up, you’re all set to start earning points. Every purchase will earn points, regardless if the item is on sale or full price.
    In the event of any unique promotions or campaigns, you’ll receive specific instructions on how to earn and receive your rewards.
  • How long until I receive my points?
    No need for patience - your points are loaded instantly on your account.
  • Will my points ever expire?
    Nope! These are your hard earned points, we don’t want to take them from you.
  • I completed an action (like "Share Us on Facebook"), but my points aren't showing up. Why?
    You must like / follow us via the link on the DUER Rewards page for points to automatically register in your account. Additionally, please note that it may take up to 24 hours for your point balance to adjust.
DUER Rewards and DUER Refer a Friend Terms and Conditions apply.